A sua jornada White Label também possui um monitoramento por status, o que lhe garante maior assertividade na hora de analisar os comportamentos de cada cliente, na experiência do produto. Para ter maior visibilidade sobre o Journey Status, basta realizar uma chamada no modelo GET, com o ID da jornada.
Status disponíveis
Pending - Jornada iniciada pelo usuário;
Consumed - Jornada concluída pelo usuário;
Expired - Jornada expirada. Indica que o cliente sequer criou um consentimento e a jornada expirou por timeout do token (prazo de uma hora);
Cancel - Jornada cancelada pelo usuário.
Exemplo de retorno da chamada
{
"_id": "6568c1d8bfcc6b13505d3346",
"clientId": "12d5a891-8989-49a3-a650-97c06a3304c1",
"cpf": "12345678909",
"cnpj": null,
"token": "eyJhbGciOiJSUzI1NiIsInR5cCIgOiAiSldUIiwia2lkIiA6ICI3X1JlZGdJcHpsM0YzQmJHZnl3SG9BTXY1dGtSbXRQVTl3MldIMXZUYVdZIn0.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.TZOUNU_fekMR05wtQrpljHcrA9KgbZO8sfsHjkzn9745mBVIC3jOZNw7m5OUpM37y-xtuiiQ6Q9oWOP4z9I7T2e6fqAwDUHTynjBXVyfpwieU61Q-QpZoD0rXcRTGnOhYq5zxFQWFZwW2GggBRhiJcTzwrZsYV2jGM-Dk0Ze_v0AYM9eOvP70sAh2EDTDg8EHtCvft4kaQH-q4sUrKsMZn4kK8_TYkwQxW2LkBjKr2Rr5Y9EMbljQRY-NQpdI4zAOJWBEi_gebPMTvKSQY7x-VXx5Ec2dnrtPG2Rzn4l1ZMwYJd6pPqUJ7wTnP5KEURJcrmzlLDDTUjK-iDqMQxepg",
"name": "Fernando",
"paymentview": "deposit-confirmation-simple",
"amount": "0.01",
"paymenttype": "MANU",
"creditor": {
"cpfCnpj": "****6800***",
"name": "Adrian Boaventura da Silva",
"personType": "PESSOA_NATURAL"
},
"creditorAccount": {
"accountType": "CACC",
"ispb": "60746948",
"issuer": "3220",
"number": "85049"
},
"date": null,
"creationDateTime": "2023-11-30T17:09:44.601Z",
"status": "EXPIRED",
"statusUpdateDateTime": "2023-11-30T17:09:44.601Z",
"expirationDateTime": "2023-11-30T18:09:44.601Z",
"page": "teste",
"type": "PAYMENT"
}